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MeBeBot Intelligent Assistant

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Revolutionizing Employee Support: MeBeBot Intelligent Assistant Case Study with E2open

The Challenge

E2open, a leading cloud-based software provider for supply chains, faced a challenge after a period of rapid growth due to acquisitions. With an expanding workforce of over 4,000 employees and operations in new geographies, the company needed to streamline the onboarding process and improve global communication.

Our Solution

To address these challenges, E2open implemented MeBeBot’s Intelligent Assistant to enhance onboarding and support processes. By leveraging AI-driven technology, the company aimed to provide quick access to essential information for employees without overwhelming the HR team. MeBeBot's knowledge base and integration with Microsoft Teams and SharePoint facilitated a seamless onboarding experience and efficient communication.

The Result

Following the implementation of MeBeBot, E2open experienced a significant reduction in the number of HR queries that required direct attention, freeing up resources for strategic initiatives. The chatbot also supported IT functions by handling Tier 1 help desk inquiries, leading to a 25% decrease in IT tickets. MeBeBot's success extended to saving over 300 IT help desk hours and 120 HR help desk hours monthly, demonstrating cost savings, enhanced operational efficiency, and continuous internal support for employees.

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Revolutionizing IT Helpdesk Support with MeBeBot Intelligent Assistant

Cost-Effective First Line Assistance

MeBeBot's Intelligent Assistant offers a cost-effective solution for IT Helpdesk support by automating responses to Tier 1 level IT queries. This automation significantly reduces the burden on support staff, freeing up valuable resources.

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MeBeBot Intelligent Assistant: Transforming Employee Experience and Operational Efficiency

Introduction to MeBeBot Intelligent Assistant

MeBeBot Intelligent Assistant is revolutionizing the way businesses enhance their employee experience and drive operational efficiency. By leveraging AI technology, MeBeBot offers a unique solution that provides instant answers and support to employees across various departments.

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Empowering Careers with MeBeBot Intelligent Assistant

MeBeBot's Vision and Mission

MeBeBot's team is dedicated to supporting their values, vision, and mission of making work more meaningful and transforming the way employees are supported in all companies. They emphasize celebrating diversity, playing to individual strengths, and fostering a supportive environment for growth and success.

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Enhancing Employee Engagement with MeBeBot Intelligent Assistant in Microsoft Teams

Automating FAQs and Communication in Teams

MeBeBot, an AI platform and AI Chatbot for Employees, serves as an AI Intelligent Assistant to automate responses to a variety of employee FAQs, ensuring consistent communication and engagement. By integrating with Microsoft Teams and Microsoft SharePoint, MeBeBot provides timely answers and sends push notifications to keep employees informed.

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Enhancing Employee Support with MeBeBot Intelligent Assistant's SMS/Text Messaging Solution

Empowering Frontline and Deskless Workers

MeBeBot's SMS/Text Messaging solution brings a new level of convenience and accessibility to employee support. Frontline and deskless workers can now easily access answers to common HR, Payroll, Benefits, IT, and Facilities questions through their mobile phones. By texting a dedicated phone number, employees receive instant responses tailored to their location, ensuring compliance with workplace processes and policies.

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