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MedeAnalytics Client Support: Superior Service and Technical Assistance

Client Support Excellence

At MedeAnalytics, our top priority is providing our clients with superior service. We understand the importance of addressing technical issues promptly, making product configuration changes efficiently, and offering comprehensive support whenever needed. Our dedicated team is committed to ensuring that our clients receive the assistance they require to maximize the benefits of our products and solutions.

Technical Support Process

If you encounter a technical issue, require product configuration changes, or have any questions for support, our user-friendly portal is at your disposal. Simply follow the prompts to open a ticket, and you will promptly receive an automated email response containing your unique ticket number. This number should be referenced in all your communications with MedeAnalytics related to the technical issue for swift resolution.

Immediate Assistance

For clients without a portal account, facing a site outage, or in need of urgent support, we offer a direct contact number: 1-877-505-6333 (MEDE). This ensures immediate assistance from our knowledgeable support team to address any critical issues efficiently. We are here to help you navigate through any challenges and provide the necessary support to keep your operations running smoothly.

Contact Information

To reach us for any support-related queries or assistance, visit us at 501 W President George Bush Hwy, Suite 250, Richardson, TX 75080, United States. We are dedicated to resolving your concerns and ensuring your satisfaction with our services. Feel free to explore our range of solutions including Health Fabric™, Data Science Factory™, Managed Action™, and Strategic Advisory Services that cater to your specific needs.

MedeAnalytics Acquires SubPop Health: Revolutionizing Employer Healthcare Benefits

Revolutionizing Healthcare Benefits Management

MedeAnalytics, a trusted leader in healthcare enterprise data enrichment and analytics software, has taken a significant leap forward in supporting employers with the acquisition of SubPop Health. This strategic move aims to empower employers in meeting their fiduciary responsibility by providing unbiased and objective insights for managing healthcare benefits. By combining MedeAnalytics' data enrichment and analytics capabilities with SubPop Health's expertise in fiduciary procurement marketplaces, a new integrated approach to healthcare benefits management is introduced to the market.

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Transforming Healthcare Strategy with MedeAnalytics Managed Action

Maximizing Return on Insights

MedeAnalytics Managed Action offers a revolutionary approach to analytics by going beyond standard reporting and dashboards. This platform enables users to drive impactful actions directly from their data dashboards, turning trends into actionable insights effortlessly. The solution provides an insights panel that displays team-specific metrics and tracks related initiatives, making it easier to analyze and act on the data. With simple filter options and a modernized interface, users can ask high-level questions and navigate the platform intuitively.

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Enhancing Value-Based Care Quality with MedeAnalytics Quality Insights

Introduction to Quality Insights

MedeAnalytics Quality Insights is a cutting-edge solution designed to help healthcare organizations improve value-based care quality and population health outcomes. In today's healthcare landscape, the shift towards value-based care has highlighted the critical importance of quality improvement. This involves focusing on two key aspects: measures and members. On the measures side, health plans need to align with stringent national standards and state-specific requirements such as HEDIS and Star ratings. On the members side, payers must gain a deeper understanding of their patient populations to deliver timely interventions and personalized care.

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Maximizing Revenue with MedeAnalytics Business Office Suite

Unlocking Revenue Cycle Performance

MedeAnalytics' Business Office Suite is designed to bring complex patient accounting data into a unified view, providing crucial insights for accelerating collections, reducing bad debt, lowering denials, and guiding financial strategy. By offering big-picture insights, this suite helps put business office activities on autopilot and maximizes revenue in value-based care. This solution goes beyond the limits of traditional EHR systems, enhancing revenue cycle management performance through advanced self-service AI and analytics.

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Empowering Value-Based Care Strategies with MedeAnalytics Solutions

Incentivizing Partnership in Care Delivery

In the current healthcare landscape, the rising costs and increasing consumer expectations for value have made alternative care models crucial. Value-based care has emerged as a key strategy, necessitating engagement from payers, providers, and community supports. To ensure the success of value-based care initiatives, organizations need to establish robust provider networks, measure providers on quality and cost performance, and base reimbursement on at-risk and shared savings models. Moreover, the ability to monitor, analyze, benchmark, and improve performance is essential to surpass value-based care and patient outcome goals.

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