Microsoft Warranty Coverage
When you purchase a Microsoft device or accessory, it comes with a Standard Limited Warranty that offers coverage for various regions. The terms and conditions of the warranty may vary based on your country or region. To access detailed warranty terms, you can refer to the provided link that elaborates on what your warranty covers.
Checking Warranty Status
It is crucial to regularly check the warranty status of your Microsoft devices and accessories. By signing into your Microsoft account, you can easily verify the warranty details and make claims if required. Surface and Xbox devices can be registered and monitored for warranty coverage through account.microsoft.com/devices. For Microsoft accessories like mice, keyboards, cameras, and headsets, reach out to Microsoft Support to inquire about warranty status.
Microsoft Complete Protection Plan
For enhanced protection and support, consider opting for the Microsoft Complete Protection Plan when purchasing your Microsoft device. This plan extends the hardware and accidental damage coverage beyond the Standard Limited Warranty. Additionally, it provides unlimited technical support from Microsoft, ensuring a comprehensive and reliable support system for your devices.
Service and Repair Assistance
If your Microsoft device or accessory requires servicing, you can conveniently initiate the process by signing into your Microsoft account at account.microsoft.com/devices. This platform offers support for Surface, Surface accessories, Xbox, and Xbox accessories. In case you need assistance with Microsoft accessories like mice, keyboards, cameras, or headsets, visit the dedicated Microsoft PC accessories help and learning section for guidance.
Out-of-Warranty Services
For situations where your Surface device is no longer covered under the standard limited warranty or Microsoft Complete plan, you may be eligible for out-of-warranty services. The available steps and costs for such services can be accessed easily to understand your options better. Microsoft offers support through Authorized Reseller Customer Service Centers and Authorized Service Providers for Surface devices, ensuring reliable servicing options.