Enhanced Traveler Experience and Operational Efficiency
Navitaire's GoNow Day-of-Departure solution offers a comprehensive set of tools to streamline travel operations, improve traveler experience, and boost revenue generation. By significantly reducing passengers' check-in time, this solution ensures that departures run smoothly, leading to a more efficient and pleasant overall travel process. Additionally, the system enables airlines to generate last-minute revenue by offering more ancillary services and collecting fees at various touchpoints, including at the gate.
Agent Efficiency and Revenue Maximization
GoNow Day-of-Departure is designed to enhance agent efficiency, control costs, and capture more revenue for airlines. With its intuitive interface, the solution reduces training costs and minimizes errors, allowing agents to focus on delivering exceptional service. By understanding customer value and tailoring offers to individual travelers, airlines can increase sales and improve bottom-line profitability.
Smarter Day-of-Departure Operations
The integrated interface provided by Navitaire's GoNow solution simplifies day-of-departure operations by offering simplicity, speed, and accuracy. By leveraging out-of-the-box modules, airlines can avoid the complexity and expense of developing custom kiosks and agent-facing applications. The system enables ground handlers and agents to efficiently manage fee collections, passenger-handling exceptions, and re-accommodations during irregular operations.
Digitally Progressive Self-Service Capabilities
Through the GoNow Kiosk, passengers can easily check bags, select seats, purchase ancillary services, and complete check-in processes. The solution also supports self-tagging options and eGates capabilities, allowing passengers to streamline their boarding processes and have more control over their journeys. With customizable settings and shared real-time data, airlines can tailor the system to their specific needs and empower agents with up-to-date information.
Empowering Agents and Customers for Seamless Travel Experiences
Navitaire's GoNow Day-of-Departure solution empowers airlines to provide seamless travel experiences by putting agents and customers in the pilot's seat. With comprehensive functionalities for check-in, boarding, and ancillary sales, the system enables airlines to climb faster and soar higher in the competitive aviation industry. By leveraging the intuitive applications and real-time data provided by GoNow, airlines can optimize their operations and deliver exceptional service to travelers.