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Products-NetApp

Data ONTAP 8: How to accurately determine CPU utilization of a Data ONTAP 8.0 Cluster-Mode cluster

Applies to

  • Clustered Data ONTAP 8
  • PERF

Description

How to use the various statistics commands to determine which controller and CPU is running hot in a Data ONTAP 8.0 Cluster-Mode cluster?

How to upgrade Cisco switch firmware in a fabric-attached MetroCluster (7mode)?

Applies to

  • ONTAP 8.2
  • ONTAP 8.1
  • MetroCluster
  • 7-mode

Description

This article describes how to upgrade Cisco switch firmware in a fabric-attached MetroCluster while the HA pair nodes are online.

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API calls to ONTAP 9.1-9.3 fail when using a readonly LDAP service account

Applies to

ONTAP 9.1 - 9.3P7

Issue

API calls made to an ONTAP cluster fail when using a readonly LDAP service account

Error output may be returned by the application sending the API to the effect of the following(this exact output from OnCommand Insight):

2019-02-26 13:04:34,920 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] myCluster [Invalid login credentials] - Failed to authenticate with cluster: 10.0.0.2 ([Device name 10.0.0.2]: cluster-identity-get; errno: 13003, reason: not authorized for that command)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to authenticate with cluster: 10.0.0.2
at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithEnhanced(DataSourceErrorException.java:70)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.transport.zapi.ZAPIConnection.parseResponseXMLFromZAPIOutput(ZAPIConnection.java:709)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.transport.zapi.ZAPIConnection.invokeElem(ZAPIConnection.java:514)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.transport.zapi.ZAPIConnection.invokeElem(ZAPIConnection.java:436)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.transport.zapi.ZAPIConnection.invokeElem(ZAPIConnection.java:429)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.transport.zapi.ZAPIConnection.invokeCommandDesiredAttributes(ZAPIConnection.java:237)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.builders.zapi.ClusterBuilder.buildAndAddCluster(ClusterBuilder.java:341)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.builders.zapi.ClusterBuilder.buildClusterModel(ClusterBuilder.java:284)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.builders.zapi.ClusterBuilder.getCModeCluster(ClusterBuilder.java:253)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.builders.zapi.ClusterBuilder.executeAndBuild(ClusterBuilder.java:98)
at com.onaro.sanscreen.acquisition.datasource.netapp_cmode.NetAppCModeDataSource.doFoundation(NetAppCModeDataSource.java:130)
at com.onaro.sanscreen.acquisition.foundation.datasource.BaseFoundationPackage.pollNow(BaseFoundationPackage.java:195)
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:409)
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitClassLoader(BaseDataSource.java:397)
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runNotifyListeners(BaseDataSource.java:370)
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitLog(BaseDataSource.java:344)
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitRecordingSession(BaseDataSource.java:309)
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitThreadName(BaseDataSource.java:294)
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runWithProfiler(BaseDataSource.java:273)
at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:249)
at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$PollLogic.run(DataSourceManager.java:734)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.Throwable: not authorized for that command

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How to troubleshoot MetroCluster check config replication errors

Applies to

  • MetroCluster
  • metrocluster check
  • Config replication errors

Description

MetroCluster check reports errors on the node object:

ClusterA::> metrocluster check show

Last Checked On: mm/dd/yyyy hh:mm:ss

Component           Result
------------------- ---------
nodes               ok
lifs                ok
config-replication  warning
aggregates          ok
clusters            ok
5 entries were displayed.

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FAS8020 storage initiator connection rules in a MetroCluster solution

Applies to

  • MetroCluster
  • ONTAP 9
  • FAS8020 only

Issue

In a MetroCluster in clustered Data ONTAP, each controller must have two HBA initiator connections to each of the two fabrics to connect storage. Along with that, each controller requires four HBA initiator ports.

When using FAS8020 controllers, there might be a need to only use two, instead of four, HBA initiator ports to connect storage to use the single free slot for host connectivity or tape backup. This applies to the FAS8020 only and no other platform. This type configuration can also be called as a 'single initiator per fabric' configuration.

Note : If a MetroCluster is configured using FAS8020 controllers and the hardware configuration is changed, these rules must be evaluated in order to add / remote paths so the configuration remains supported.

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FC-SAS Bridge Health Monitoring collection is older than 24 hours

Applies to

  • ATTO FibreBridge
  • MetroCluster
  • ONTAP 9
  • Out of band management

Description

FC-SAS Bridge Health Monitoring collection is older than 24 hours. The data collection for the FC-SAS Bridge is not current, and this will impact the ability to troubleshoot issues and indicate configuration issues.

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