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How to identify cross-connected shelf modules in a MetroCluster configuration

Applies to

ONTAP 9
MetroCluster

Description

This article describes how to troubleshoot cross-connected shelf modules.

How to address and identify systems that connect to the each fabric of a MetroCluster using the same ASIC

Applies to

ONTAP 9
MetroCluster

Description

This article describes how to address and identify systems that connect to the each fabric of a MetroCluster using the same ASIC.

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How to troubleshoot an ISL down in Fabric MetroCluster (Cisco)

Applies to

  • MetroCluster
  • Cisco switches
  • ISL down

Description

This article is not intended as a comprehensive troubleshooting guide, but as a tool to assist in ISL link troubleshooting. For further assistance please engage NetApp Technical Support via a Technical Support Case.

  • Whenever troubleshooting ISL link a number of factors should be considered:
  • What is the distance of the ISL links?
  • Have the ISL ports been configured correctly as per the installation guide?
  • What type of ISL is being used? Direct Link? DWDM?
  • What additional components are in the link? Are there any patch panels?
  • What is the health of the components on the link?
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MetroCluster Kernel table might not be completely populated after an upgrade

Applies to

  • MetroCluster
  • ONTAP 9.3P8 and earlier
  • ONTAP 9.4P2 and earlier

Issue

  • A risk called "A Metrocluster Kernel table is not populated correctly." is displayed in ActiveIQ.
  • METROCLUSTER AUSO TRIGGER FAILED Autosupport message received during ONTAP upgrade
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How to troubleshoot MetroCluster check node errors

Applies to

  • MetroCluster
  • metrocluster check
  • Node errors

Description

MetroCluster check reports errors on the node object:

ClusterA::> metrocluster check show
Last Checked On: mm/dd/yyyy hh:mm:ss
Component           Result
------------------- ---------
nodes               warning
lifs                ok
config-replication  ok
aggregates          ok
clusters            ok
5 entries were displayed.

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How to troubleshoot MetroCluster check aggregate errors

Applies to

  • MetroCluster
  • metrocluster check
  • Aggregate errors

Description

MetroCluster check reports errors on the aggregates object:

ClusterA::> metrocluster check show

Last Checked On: mm/dd/yyyy hh:mm:ss

Component           Result
------------------- ---------
nodes               ok
lifs                ok
config-replication  ok
aggregates          warning
clusters            ok
5 entries were displayed.

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