Introduction to Axitea's Security Operations Challenges
Axitea, a leading organization in Italy with a focus on physical security and cybersecurity services, faced significant challenges in their Security Operations Center (SOC). Analysts were overwhelmed with manual tasks, switching between systems, dealing with false positives, and struggling with inefficient incident management processes. With a customer base of over 20,000 and the need for agile, resilient SOC monitoring, Axitea required a solution that could automate processes, integrate seamlessly with third-party security technologies, and support their business growth.
Addressing the SOC Demands with Cortex XSOAR
To overcome these challenges, Axitea turned to Palo Alto Networks Cortex XSOAR, a security orchestration, automation, and response platform. Cortex XSOAR offered Axitea the ability to aggregate alerts from various detection sources, automate playbooks for incident enrichment and response, and provide centralized data visibility. This allowed Axitea to streamline their incident management, improve efficiency, and reduce manual interventions. Additionally, the platform's universal integration capabilities ensured seamless connectivity with diverse security technologies.
The Transformation and Benefits of Cortex XSOAR Implementation
By implementing Cortex XSOAR, Axitea witnessed a transformation in their SOC operations. The platform enabled them to redefine their incident response processes, supporting business growth and contributing significantly to revenue increase. With XSOAR, Axitea experienced seamless scalability, standardization of incident response workflows, and increased productivity. Despite a growing customer base, the number of analysts needed reduced, showcasing the platform's efficiency and effectiveness in accelerating incident response.