Delivering Excellence in Service
Valley® dealers are renowned for their exceptional service and support in the realm of irrigation equipment. When faced with unforeseen technical issues that threaten crop yield, Valley dealers step in with their expertise and cutting-edge technology to swiftly resolve any challenges. These dealers prioritize customer satisfaction and offer top-notch sales and support to meet the diverse needs of businesses. Relying on their legendary service, Valley dealers ensure that your irrigation equipment operates seamlessly, even in the toughest conditions.
Comprehensive Dealer Services
Valley dealers prioritize customer convenience by offering a range of services to streamline irrigation operations. Trained by the manufacturer, dealer technicians are equipped to handle all your irrigation needs efficiently. From routine maintenance to specialized repairs, Valley dealers boast extensive spare parts inventory and provide turnkey solutions tailored to your requirements. Leveraging GPS technology, select dealerships optimize their service rigs for enhanced efficiency, saving both time and resources. With their expertise in servicing all brands of irrigation equipment, Valley dealers are the go-to choice for reliable support.
Empowering Through Education
To ensure dealers stay at the forefront of the industry, Valley provides ongoing educational opportunities that cover a spectrum of topics, from industry trends to technological advances. Through workshops, seminars, and hands-on training sessions, dealers receive comprehensive education that equips them with the latest skills and knowledge in irrigation. By harnessing a blend of online courses and practical exercises, Valley dealers enhance their expertise and offer customers cutting-edge solutions aligned with industry best practices.
Performance Excellence
Valley customers play a pivotal role in shaping the performance standards of local dealers through annual surveys. Recognizing excellence in service, parts availability, and sales, Valley's Performance Program highlights top-performing dealers who exceed customer expectations. By elevating dealers based on customer feedback and continuous improvement initiatives, Valley ensures that only the best dealers achieve the prestigious status within the program. Customers can rely on Performance Program dealers for exceptional service and unwavering commitment to customer satisfaction.
Certified Technology Advisors
In an era where technology drives irrigation efficiency, Valley introduces the Certified Technology Advisor (CTA) program to empower dealers with advanced technological expertise. CTAs undergo rigorous training across digital panels, BaseStation3™, AgSense®, and GPS systems to offer tailored solutions to growers. By combining classroom instruction, hands-on experience, and extensive exams, CTAs demonstrate proficiency in navigating complex technological solutions and guiding customers towards optimal operational efficiencies. Through the CTA program, Valley reinforces its commitment to technological innovation and superior customer service.