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Elevate '25: Shaping the Future of CX with AI

Elevate '25 Event Overview

Elevate '25 is a groundbreaking event that focuses on elevating your customer experience (CX) strategy by integrating AI insights into real-world impact. Scheduled to start on 18th March 2025 in cities like Copenhagen, Stockholm, London, and Naarden, Elevate '25 promises to bring together CX leaders to explore trends, challenges, and AI-powered strategies.

Joining CX Leaders at Elevate '25

By participating in Elevate '25, you will engage with industry peers and CX experts to gain valuable insights that can shape your future growth. With over 15 speakers, more than 2000 participants, and 12 exploratory tracks, this event is a unique opportunity to learn about AI strategies, empower agents, and understand the evolving contact center landscape.

Exploring AI in CX Transformation

AI's role in transforming CX will be a focal point at Elevate '25. Attendees will delve into the world of AI-powered agents, generative AI, and how these technologies streamline tasks, enhance customer interactions, and boost agent efficiency. Discussions will revolve around how AI strategies are helping businesses exceed customer expectations by anticipating needs, providing real-time solutions, and enhancing service quality.

Unveiling Top CX Trends

Elevate '25 aims to uncover the latest CX trends and challenges that will drive future customer experience enhancements. Drawing insights from the State of Contact Centres 2025 report, participants will tackle issues like customer expectations, AI integration, and agent empowerment. Industry experts will shed light on staying ahead of these trends and implementing suitable solutions in your organization.

Agent Empowerment through AI

Empowering agents with AI tools will be a significant focus at Elevate '25. Discover how AI can transform customer service experiences by empowering agents, fostering agent happiness, and improving overall operational efficiency. Learn how AI-powered strategies can enhance agent capabilities and drive better customer interactions.

Future of Contact Centre Industry

Explore what lies ahead for the contact center industry at Elevate '25. With the industry evolving rapidly, it's crucial for businesses to adapt and innovate. Learn from CX experts and peers about upcoming technologies that will revolutionize customer experience and how your business can stay at the forefront of these transformative changes.

Testimonials from Past Attendees

Attendees of past Elevate events have hailed the experience as a game-changer. Joining this elite gathering of CX leaders provides a platform for sharing concerns, exchanging insights, and gaining valuable knowledge. With thoughtfully curated topics and engaging discussions, Elevate '25 promises to be an event that leaves a lasting impact on all participants.

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Harness the Power of Conversational Intelligence with Puzzel

Unlock Enhanced Call Handling Efficiency

Puzzel Conversational Intelligence, powered by AI, offers immediate feedback and actionable recommendations to enhance call handling efficiency. By leveraging AI insights, teams can reduce average handling time and elevate overall performance, ensuring a superior call experience for customers.

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