Challenges in Construction Operations
Tri-Star Construction Pty Ltd, a prominent construction company in South Africa, faced significant challenges in their construction operations due to inefficient communication flow and delays with submittals, RFIs, and punch lists. Their construction teams relied on large printed drawing sets with outdated revisions, leading to rework and miscommunication. The RFI submission process was time-consuming, taking up to 20 minutes per RFI, as photos had to be transferred from devices to PCs before being attached to emails with related documentation.
Introduction of Fieldlens by RedTeam
In a bid to streamline communication and enhance accountability, Tri-Star Construction implemented Fieldlens by RedTeam. This construction jobsite management solution allowed real-time connection among teams, facilitating faster and more efficient workflows. Having prior experience with Fieldlens in a previous role, Hendrik Jansen van Vuuren, Contracts Manager at Tri-Star, spearheaded the adoption of the solution. He emphasized the importance of obtaining buy-in from the team and securing executive support, ultimately leading to a successful rollout.
Revolutionizing Communication and Accountability
Fieldlens by RedTeam revolutionized Tri-Star Construction's communication processes by enabling real-time updates and standardizing communication procedures across the company and with subcontractors. The implementation of Fieldlens ensured that subcontractors and consultants could create submittals and punch items directly on-site, facilitating immediate action by the responsible teams. This streamlined approach enhanced focus on critical tasks and provided easy access to up-to-date plan revisions, enhancing operational efficiency.
Enhancing Subcontractor Accountability
To address subcontractor accountability issues, Tri-Star Construction utilized Fieldlens to document and track subcontractor activities. By photographing every skip leaving the site and tagging contractors responsible for disposing of rubble, Tri-Star improved accountability and minimized disputes. Regular reporting to subcontractors highlighted their responsibilities, leading to better coordination and reduced confusion on site.
Results and Benefits
Following the implementation of Fieldlens, Tri-Star Construction experienced significant improvements in operational efficiency. Punch lists and RFIs were completed up to 75% faster, saving valuable time for Site Managers. With an intuitive interface and strong management support, team members quickly adapted to Fieldlens, exploring additional benefits the app offered. The new accountability process enhanced tracking of site activities, ensuring contract costs remained within budgets and providing clear visibility into operations.