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Empower Your Learning with ResourceMate Training Solutions

ResourceMate Family of Products Online Learning - Level 1

The Level 1 online training provides a comprehensive overview of ResourceMate's Family of Products, guiding users through basic program functionalities. From item entry to conducting searches and basic transactions, this hour-long session equips participants with the fundamental knowledge needed to navigate ResourceMate effectively.

ResourceMate Family of Products Online Learning - Level 2

Level 2 training focuses on intermediate procedures and delves into the advanced features of ResourceMate's Family of Products Plus, Extended, and Premium versions. Through a hands-on seminar, users gain practical experience in utilizing these enhanced functionalities to optimize their resource management processes.

ResourceMate Family of Products Online Learning - Level 3

For those seeking advanced insights, the Level 3 training offers an in-depth exploration of advanced procedures within ResourceMate's Family of Products. This session emphasizes maximizing the capabilities of the Premium features and provides valuable guidance on leveraging the platform's full potential.

Web OPAC Online Learning

Designed for Web OPAC site administrators, this training session offers guidance on customizing the Home Screen, managing reserves, and leveraging analytics effectively. Participants will learn how to tailor their Web OPAC interface to enhance user experience and streamline library operations.

ResourceMate Training DVDs

The Training DVDs offer a flexible learning option for users who prefer self-paced training. With Level 1 focusing on basics, Level 2 on customization and advanced features, and Level 3 on further customization and advanced search capabilities, these resources cater to diverse learning needs. Additionally, bundled options provide comprehensive training covering all three levels for a more holistic learning experience.

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Effortless Payment Management with ResourceMate

Streamlined Payment Process

ResourceMate offers a seamless payment experience for US customers, enabling them to easily settle their dues by entering the dollar value from their invoice. Similarly, Canadian customers can input the Subtotal amount from their invoice and specify their Province to calculate the Provincial Sales Tax accurately. This straightforward process ensures efficient payment handling for all users.

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Enhancing Library Services with ResourceMate® Regular

ResourceMate® Regular Overview

ResourceMate® Regular offers comprehensive services tailored for libraries and museums, making it easier to manage collections efficiently. With a user-friendly interface and robust features, this software simplifies cataloging, circulation, and inventory management tasks.

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ResourceMate Live Chat Support: How to Get Assistance and Resolve Issues Easily

Overview of Live Chat Support Hours and Purposes

ResourceMate's Live Chat support operates from Monday to Friday, from 9 AM to 4:50 PM Eastern Time, excluding Canadian statutory holidays. This service caters to existing customers who have purchased Annual Support with live chat and assists with sales inquiries.

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Enhancing Library Automation with ResourceMate® Regular

Overview of ResourceMate® Regular

ResourceMate® Regular is designed to cater to the needs of small to medium-sized libraries, offering comprehensive library automation solutions. It facilitates full cataloging, searching, and circulation of resources within the library. With a Patron Search OPAC, users can easily access library resources. The software allows for unlimited subjects or keywords per item, and users can even customize the program by adding their own user-defined fields.

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Empowering Libraries with ResourceMate: Update, Installation, and Support

Update Your ResourceMate

To update your ResourceMate software, you need to enter your Serial Number on the provided field. The Serial Number is essential for identifying your specific license and ensuring that you receive the correct updates. If you are unsure where to find your Serial Number, you can refer to the instructions provided on the website to locate it easily.

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