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Enhancing Your ResourceMate Experience with Annual Support

ResourceMate® Regular Annual Support Overview

The ResourceMate® Regular Annual Support offers a comprehensive solution for libraries and museums using the 3.0 ResourceMate® program. With options like 3.0 Annual Support and 3.0 ResourceMate Annual Support with Live Chat, users can ensure continuous assistance and guidance throughout the year.

Training and Assistance

The Annual Support package provides users with ongoing training to maximize the utilization of ResourceMate® features. Whether through phone, email, or live chat, this support ensures quick resolutions to any queries or issues encountered during system operation.

Supplies & Equipment Provision

In addition to support services, the package includes supplies and equipment necessary for seamless functioning. This integrated approach simplifies procurement for libraries and museums, allowing them to focus on their core functions without worrying about equipment logistics.

Comprehensive Services

Annual Support encompasses a range of services including ISBN retrieval, off-site backup on a monthly basis, and anniversary data check by Jaywil Software. These services are designed to enhance the performance and longevity of the ResourceMate® program, ensuring a smooth operational experience.

Licensing and Add-Ons

The Annual Support package not only covers the basic support requirements but also offers licensing options and add-ons to extend the functionality of ResourceMate®. Users can tailor their package to meet specific needs and enhance the overall capabilities of their system.


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Empower Your Organization with ResourceMate Solutions

Introduction to ResourceMate Family

The ResourceMate Family offers a range of solutions tailored to meet the unique needs of various organizations, including places of worship, museums, non-profits, government agencies, schools, public libraries, and corporations. From essential features to advanced capabilities, ResourceMate has a solution for every requirement.

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Empowering Libraries with ResourceMate®: A Comprehensive Solution for Library Automation

The ResourceMate® Family

ResourceMate® offers a complete solution for library automation, bringing improved speed, beautiful dashboards, flexible cataloging, reliable circulation, robust searching tools, and easily modifiable listing reports. This family of products is designed to streamline library management processes and enhance user experience.

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ResourceMate® Regular Supplies & Equipment: Enhancing Your Library or Museum Operations

Library Supplies for Efficient Organization

ResourceMate® Regular offers a range of library supplies to streamline your organization's operations. From Sheet Feed Labels for spine, circulation, and pockets to Spine Label Protectors, these products are designed to enhance the efficiency of cataloging and organizing materials. The ease of use and high-quality construction ensure that your library or museum can maintain a well-organized collection.

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Enhancing Library Management with ResourceMate Add-Ons

Auto Backup & Offsite Storage

Ensure the security and protection of your valuable library data with the Auto Backup & Offsite Storage add-on. This feature allows you to automatically back up your data and store it offsite, providing an extra layer of safety in case of system failures or data loss. Priced at $149.00 per unit, this add-on offers peace of mind and ensures the continuity of your library operations.

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Enhancing Library Circulation with ResourceMate's Remote Circulation Support

Introduction to Remote Circulation

ResourceMate's Remote Circulation feature offers a convenient solution for libraries that need to manage circulation activities in offline environments. Whether operating book mobiles, off-site locations, or book carts, this tool enables the recording of circulation data without direct access to the ResourceMate database.

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