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ResourceMate Troubleshooting Solutions

Update Your ResourceMate®

Updating your ResourceMate® software is crucial to ensure you have access to the latest features, bug fixes, and security updates. To update your ResourceMate®, follow the instructions provided by the software. Check for updates regularly to stay current with the latest enhancements and improvements.

Installation Instructions (Family of Products)

Proper installation is key to the efficient functioning of ResourceMate® products. Before installing any ResourceMate® product, review the installation instructions specific to your family of products. Ensure that you follow each step carefully to avoid any installation errors or compatibility issues. If you encounter any difficulties during the installation process, refer to the troubleshooting section for guidance.

Off-site/Anniversary Backup

Creating off-site backups of your ResourceMate® data is essential for data protection and disaster recovery. Set up a regular schedule for off-site backups to prevent data loss in the event of system failures or disasters. Additionally, consider creating an anniversary backup as a comprehensive snapshot of your data at a specific point in time. Follow the recommended backup procedures provided by ResourceMate® to ensure the safety and integrity of your data.

Remote Circulation

Remote circulation functionality in ResourceMate® enables libraries and museums to manage circulation operations from remote locations. This feature allows users to check items in and out, renew materials, and perform other circulation tasks without being physically present at the institution. To set up and utilize remote circulation effectively, refer to the ResourceMate® documentation and support materials for detailed instructions and troubleshooting tips.

Support for Libraries and Museums

ResourceMate® offers comprehensive support for libraries and museums to optimize their use of the software. Whether you need assistance with troubleshooting, customization, or training, the support team at ResourceMate® is dedicated to helping you maximize the benefits of the product. Reach out to the support team for prompt assistance with any issues or questions you may have regarding ResourceMate® or its related products.


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Empower Your Library with Web OPAC Solutions from ResourceMate

Enhance Patron Experience with Web OPAC

Web OPAC from ResourceMate offers libraries the ability to make their collections easily accessible to patrons from any computer or device with internet access. This online search screen allows users to search and find library resources conveniently at their fingertips. By implementing Web OPAC, libraries can enhance patron experience, promote library awareness, and increase library usage.

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Enhancing Your ResourceMate Experience with Annual Support

ResourceMate® Regular Annual Support Overview

The ResourceMate® Regular Annual Support offers a comprehensive solution for libraries and museums using the 3.0 ResourceMate® program. With options like 3.0 Annual Support and 3.0 ResourceMate Annual Support with Live Chat, users can ensure continuous assistance and guidance throughout the year.

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Empower Your Organization with ResourceMate Solutions

Introduction to ResourceMate Family

The ResourceMate Family offers a range of solutions tailored to meet the unique needs of various organizations, including places of worship, museums, non-profits, government agencies, schools, public libraries, and corporations. From essential features to advanced capabilities, ResourceMate has a solution for every requirement.

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Empowering Libraries with ResourceMate®: A Comprehensive Solution for Library Automation

The ResourceMate® Family

ResourceMate® offers a complete solution for library automation, bringing improved speed, beautiful dashboards, flexible cataloging, reliable circulation, robust searching tools, and easily modifiable listing reports. This family of products is designed to streamline library management processes and enhance user experience.

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ResourceMate® Regular Supplies & Equipment: Enhancing Your Library or Museum Operations

Library Supplies for Efficient Organization

ResourceMate® Regular offers a range of library supplies to streamline your organization's operations. From Sheet Feed Labels for spine, circulation, and pockets to Spine Label Protectors, these products are designed to enhance the efficiency of cataloging and organizing materials. The ease of use and high-quality construction ensure that your library or museum can maintain a well-organized collection.

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