Enhancing Accuracy and Trust in Deals
Desking by Reynolds and Reynolds emphasizes the importance of accuracy in deals to build trust and provide customers with multiple transparent options. The platform ensures that deals created in-store match online offers seamlessly, enhancing customer confidence and improving the overall buying experience. With detailed features like adding accessories, building various payment options, and providing precise payment breakdowns with rates, residuals, rebates, and incentives, Desking aims to streamline the negotiation process and enhance customer satisfaction.
Seamless Online to In-store Integration
One of the key advantages of Desking is its ability to seamlessly integrate online and in-store deals. By working on a single deal that reflects matching payments across all scenarios, sales teams can provide consistent and trustworthy proposals to customers. Additionally, the platform allows for comparing up to six scenarios simultaneously, enabling efficient decision-making and negotiation. By utilizing live inventory data and vehicle specifics from ERA-IGNITE, sales professionals can dynamically adjust deals and keep customer profiles up-to-date for personalized experiences.
Empowering Sales Teams with Virtual Retailing
Reynolds and Reynolds' Virtual Retailing offers an end-to-end retailing experience that eliminates discrepancies between online and in-store deals. This solution ensures that detailed loan or lease payment options are presented accurately online while factoring in trade-ins using real market data. By enabling online credit applications, document uploads, and real-time lender approvals, Virtual Retailing speeds up the transaction process and reduces errors. Sales teams can focus on selling confidently, utilizing a single deal throughout the customer journey without the hassle of rekeying information or managing payment adjustments.
Boosting Accessory Sales with AddOnAuto
AddOnAuto provides a solution to enhance accessory sales by offering interactive accessory shopping experiences for customers directly within ERA-IGNITE. By presenting authentic OEM parts with accurate payments and seamless integration into the deal, sales teams can capitalize on the growing accessory market. This platform streamlines the accessory fulfillment process, tracks sales performance efficiently, and increases additional profit margins on vehicle sales.