Partner Ecosystem and Support Services
Sensia's ICS Triplex Legacy Product Support offers a comprehensive range of services to help customers maintain, upgrade, and modernize their legacy systems. With a focus on future-proofing your legacy systems, Sensia can assist in optimizing the performance of your assets and ensuring the safety integrity of your system. The support includes spare parts, phone support, field support, product repairs, system modifications, upgrades, and more. By partnering with Sensia, you can ensure that your legacy systems continue to function at their best while aligning with your business goals.
Support and Maintenance Options
Customers using ICS Triplex legacy process safety systems have access to upgrade options that allow for the replacement of processors only. This approach enables customers to retain the installed I/O and field wiring, with the flexibility to upgrade to meet operational requirements in the future. This approach not only provides enhanced capabilities but also minimizes downtime, allowing for upgrades to be seamlessly executed with existing systems live in some cases. For customers of Plantguard systems and modules, a direct, factory-set replacement with Alternative Trusted Modules is available, ensuring full product support is maintained.
Comprehensive Support Services
In addition to upgrade options, Sensia offers a variety of support services to meet the needs of customers using ICS Triplex legacy systems. These services include technical, product, and system support, product repairs, routine and special maintenance, system modifications, extensions, and upgrades. By leveraging these support services, customers can ensure that their legacy systems remain operational, efficient, and compliant with industry standards, ultimately leading to improved process safety and asset performance.