Skedulo Customer Success Team Support
Skedulo's dedicated Customer Success team provides invaluable support as you optimize and transform your mobile workforce management. From gaining in-depth knowledge about Skedulo's Deskless Productivity Cloud platform to receiving prompt and responsive assistance, the Customer Success team is there to guide you every step of the way. With a proven track record of successfully implementing Skedulo for over 150 customers, you can trust in their expertise to help your organization remain competitive and efficient.
Deskless Productivity Cloud Consulting & Implementation Services
Skedulo's consulting and implementation services offer a comprehensive approach to ensure a successful deployment tailored to your business needs. Working closely with your team, Skedulo's experts help you discover, plan, build, test, confirm, train, deploy, and go live with your solution. Whether it's scoping the project, designing the solution, or supporting through training and adoption, Skedulo's team of architects, project managers, developers, and quality analysts are dedicated to delivering a seamless tech stack aligned with your objectives.
Ongoing Mobile Workforce Management Software Support
Once your solution is live, Skedulo continues to support your organization through dedicated customer success management. This support includes communication and training on new features, best practices customization, account management, technical support escalation, and partnership opportunities. With a focus on customer health checks and optimizing your mobile workforce management software, Skedulo ensures that you get maximum value from their platform.
Access to Support Services and Resources
Every Skedulo customer has access to a comprehensive support package, with additional support packages available based on specific needs. The online Support Portal provides 24/7 access to submit tickets, search the knowledge base, and access downloadable resources and training guides. From webinars on implementing mobile workforce management solutions to ebooks on healthcare tech stack interoperability and customer experience management, Skedulo offers a wealth of resources to support your team's effectiveness.