Seamless Patient Communication On-The-Go
The Solutionreach mobile app offers a convenient solution for dental practices, allowing seamless communication with patients anytime, anywhere. Transition effortlessly between the desktop and mobile platforms, ensuring constant connectivity with patients. No message is missed as data syncs instantly and securely across devices, guaranteeing efficient and effective patient communication.
Key Features for Enhanced Patient Interaction
The Solutionreach mobile app boasts essential features from the desktop version, including two-way texting, appointment schedule viewing, video calls/Telehealth, access to patient details, and team chat. With capabilities to text patients, collect HIPAA consent, and review message history or attachments, practices can streamline communication processes. Additionally, the app facilitates the sending of digital intake forms, payment requests, and review invitations, enhancing patient engagement and convenience.
Efficient Office Operations Management
Practices can efficiently manage schedules, appointment confirmations, and patient information through the Solutionreach mobile app, even when faced with internet connectivity issues at the office. Work remotely and proactively send appointment reminders or notifications of office closures, ensuring smooth operations from anywhere. The app aids in triaging emergency and after-hours requests, utilizing video appointments to assess the need for referral care, enhancing patient care access and convenience.
Compliance and Patient Preferences
With Solutionreach, practices can address common patient text messaging compliance questions, ensuring adherence to regulations. The app supports HIPAA consent collection and provides full access to message history, promoting secure and compliant communication. Notable is the fact that 79% of patients prefer texting with their healthcare provider, making the Solutionreach mobile app a valuable tool to meet patient preferences and enhance patient-provider communication.