AI-Driven Incident Prediction and Resolution
Splunk Industrial IoT offers AI-driven incident prediction, detection, and resolution in a centralized platform. With advanced machine learning capabilities, it can predict and prevent issues before they impact performance, helping to maintain service reliability and accuracy. This feature streamlines incident management by automating event correlation, prioritization, and integrations with IT service management tools, ensuring a quick mean time to resolution for any occurring incidents.
End-to-End Visibility and Streamlined Incident Resolution
The solution provides end-to-end visibility into the entire operational landscape, enabling streamlined incident resolution. By harnessing the power of machine learning, Splunk Industrial IoT empowers IT operations with service-oriented dashboards that monitor key performance indicators (KPIs) and service availability. Users can analyze multiple service metrics in swim lanes, drilling down to raw data for root cause identification, ensuring efficient incident handling.
Predictive Alerting and Automated Event Aggregation
Leveraging machine learning and historical data, Splunk Industrial IoT offers predictive alerting to detect future service degradations. By accessing all relevant data and alerting on true outliers rather than averages, organizations can proactively address potential issues. The solution also streamlines event aggregation from multiple sources into a single framework, triggering alerts as data enters the system using predefined machine learning policies.
KPI-Driven Triage View and ITSM Integrations
Splunk Industrial IoT prioritizes incidents based on severity of impact through its KPI-driven triage view, ensuring critical issues are addressed promptly. Moreover, the integration with IT service management (ITSM) tools allows for seamless triggering of service ticketing, on-call responses, or automated playbooks directly from the incident review interface. This seamless collaboration enhances operational efficiency and service delivery.
Customer Testimonials and Success Stories
Numerous organizations, including Leidos and Memorial Sloan-Kettering Cancer Center, have benefitted from Splunk Industrial IoT's capabilities. By modernizing event management and offering comprehensive insights into service availability, these customers have experienced improved business resilience and operational performance. These success stories highlight the tangible impact of adopting Splunk Industrial IoT in diverse industry settings.