Customer Service Commitment
Stratasys, with 35 years of experience in Additive Manufacturing, prioritizes customer success and satisfaction. With a global team of over 400 certified support engineers, we are committed to ensuring your operations run seamlessly, regardless of your business size.
Service Offering
Stratasys aims to maximize system uptime with comprehensive coverage options, including onsite installation, warranty, preventive maintenance, hardware and software updates, remote troubleshooting, onsite repairs, spare part replacement, and training programs. This commitment ensures peace of mind and operational efficiency.
Knowledge & Training Resources
Stratasys provides extensive knowledge and training resources for users to enhance their 3D printing expertise. By offering user guides, how-to videos, software downloads, FAQs, troubleshooting tips, and best practices, Stratasys empowers users to optimize their use of additive manufacturing technology.
Advanced 3D Printing Technologies
Stratasys offers a range of advanced 3D printing technologies, including PolyJet™, SLA, FDM®, P3™ DLP, and SAF™. These technologies cater to various production stages, from design and prototyping to end-use parts, enabling users to create complex, precise, and durable components efficiently.
Customer Hub Accessibility
The Stratasys Customer Hub serves as a one-stop online platform for customers to access printing materials, service consumables, training courses, and more. By offering support ticket submissions and performance data review for Stratasys printers, the Hub streamlines the user experience and enhances customer support.