Introduction to Retail Banking & Financial Services VR Training Bundle
Strivr offers a comprehensive off-the-shelf VR training bundle specifically designed for employees in the retail banking and financial services industries. This curated collection of VR training modules addresses the escalating customer expectations, stringent regulatory requirements, and the growing demand for enhanced emotional intelligence in service roles within these sectors.
Key Features and Benefits
The Retail Banking & Financial Services industry bundle from Strivr comprises five specialized modules that equip financial service employees with crucial skills, strategies, and frameworks. These modules focus on essential areas such as active listening, conflict resolution, customer service, empathy, leadership skills, hiring & interviewing techniques, performance management, and more.
Module Breakdown
1. Workplace Etiquette & Professional Conduct: This module focuses on professionalism, integrity, and composure in challenging workplace interactions. It teaches strategies for avoiding offensive behaviors and managing inappropriate conduct.
2. Addressing Performance Issues: Employees can practice delivering constructive feedback and nurturing positive behaviors, promoting a growth mindset.
3. Emotional Intelligence & Empathetic Leadership Skills: This module helps develop empathetic leadership skills to build trust and connections.
4. Hiring & Interviewing Techniques: Practical training on vetting job applications, conducting interviews, and utilizing the STAR method.
5. Customer Deescalation & Conflict Resolution: Learn strategies to deescalate conflicts with clients, practice active listening, emotional regulation, and proposing appropriate solutions.
Related Resources and Support
Strivr provides additional resources and support to enhance training programs. Through webinars and a resource library, users can gain insights from industry leaders like TD Bank on the future of learning and VR training. Strivr offers a free 30-day demo to experience their platform firsthand and understand the benefits of VR training for retail banking and financial services.
Trusted by Fortune 1000 Enterprises
Strivr's solutions have been trusted by leading Fortune 1000 enterprises across various industries like financial services, retail & hospitality, logistics & manufacturing, healthcare, travel & transportation, energy & utilities, and more. Their platform and content studio cater to a wide range of use cases, including professional development, diversity, equity, & inclusion.
About Strivr
Strivr Labs, Inc., the creator of this VR training solution, is committed to revolutionizing training through immersive experiences. They offer a range of resources, customer support, and developer tools to ensure a seamless VR training experience. With a focus on privacy, security, and compliance, Strivr aims to set new standards in virtual training solutions for businesses.