Introduction to the XR Training Bundle for Retail Banking & Financial Services
Strivr, a leading enterprise Extended Reality (XR) platform, has introduced the industry's first turnkey, off-the-shelf immersive learning bundle tailored for retail banking and financial services. This innovative solution aims to address the pressing need for enhanced training in an industry that faces challenges from evolving customer expectations, technological advancements, and low customer retention rates.
Empowering Retail Banking with Immersive Learning Experiences
The VR Training Bundle for Retail Banking & Financial Services by Strivr includes five state-of-the-art training modules, featuring a total of 16 live-action and computer-generated experiences. These modules cover essential skills such as customer de-escalation, conflict resolution, workplace etiquette, professional conduct, addressing performance issues, hiring techniques, emotional intelligence, and empathetic leadership. Leveraging Strivr's proprietary skills framework and AI-driven content creation expertise, these modules offer immersive experiences that equip retail banking employees with the necessary tools to excel in their roles.
Bank of America Case Study: Success with Immersive Learning
An exemplar of the efficacy of Strivr's XR training solutions, Bank of America embarked on a large-scale immersive learning program for over 50,000 employees in its financial and contact centers. By leveraging VR simulations, Bank of America enhanced employee upskilling and improved client experiences significantly. The employees reported that practice repetitions facilitated by Strivr's training modules resulted in better service delivery to the bank's clients and customers, showcasing the tangible impact of immersive learning in a real-world banking environment.
Availability and Future Prospects
Interested organizations can now access the Strivr VR Training Bundle for Retail Banking & Financial Services, as well as other off-the-shelf courses catering to diverse industries. This offering underscores Strivr's commitment to delivering cutting-edge XR solutions to Fortune 1000 enterprises. With a focus on optimizing workforce performance through immersive learning, Strivr's platform continues to empower organizations to achieve measurable training effectiveness and improved learning outcomes at scale.