The Importance of Soft Skills in the Enterprise
Soft skills training has emerged as a critical aspect of workforce development in various industries. It plays a vital role in defining the success of an employee in their job, impacting customer service, leadership, and overall workplace interactions. VirtualSpeech and Strivr are leading the way in redefining soft skills training by offering immersive courses in public speaking, storytelling, and leadership communication.
The Evolution of Immersive Learning Technologies
Over the past decade, VirtualSpeech and Strivr have witnessed significant advancements in XR technologies. With improved graphics and higher-resolution displays, learning experiences now offer more realistic avatars and actors, leading to enhanced emotional conveyance. The integration of Generative AI has further revolutionized training scenarios, particularly for soft skills, making conversations more dynamic and naturalistic. The advent of Extended Reality (XR) has opened up new possibilities for learning within the workflow.
Real-World Implementation and Impacts
Enterprises are now embracing immersive learning for training employees in soft skills, customer service, and leadership. Strivr's banking customer successfully implemented VR training to improve customer interactions and employee safety, with outstanding results. The confident and capable employees who underwent the training reported a 97% positive sentiment, leading to the decision to roll out VR courses to 50,000 employees. These modules focus on enhancing client relationships, managing difficult conversations, and responding with empathy.
Creating a Business Case for Immersive Learning
To ensure successful deployment of immersive learning, organizations must build a strong business case. This involves identifying business objectives, researching suitable solutions, educating stakeholders on VR benefits, and gaining executive alignment. Immersive learning experiences provide a tangible way to showcase the value of VR training. VirtualSpeech on Strivr offers AI-powered roleplays that enable realistic conversations with instant feedback, enhancing skills development and reducing training costs.
The Role of AI in Immersive Learning
The combination of AI and XR technologies is transforming immersive learning in significant ways. AI facilitates personalized learning plans, adjusts content in real time, conducts skills-gap analysis, and delivers enhanced feedback to learners. This dynamic blend of AI and XR enhances engagement, tailors learning experiences, and provides valuable insights for skills development.