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Telisma

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Enhancing Success with Telisma: A Comprehensive Customer Support Overview

Customer Success Team

Telisma boasts a dedicated customer success team committed to meeting your account's needs. These experts are there to support you and your firm, ensuring that you have the assistance required to maximize the benefits of Telisma's solutions.

Support Strategies

The account team at Telisma serves as strategic partners for clients, sharing best practices and offering guidance on how to leverage data effectively within their organizations. They work collaboratively with clients to ensure they are making the most of Telisma's capabilities.

Custom Analysis Services

Clients of Telisma can leverage the expertise of the Data Analysis Team by requesting custom analysis. Whether it's in-depth platform research, presentation materials, or custom reports, the team is equipped to provide valuable insights tailored to specific needs.

Responsive Troubleshooting

Telisma's Support Team is readily available through live chat and phone during business hours, with an impressive average response time of just 10 seconds. Additionally, clients can reach out via email for any further queries, ensuring prompt assistance.

24/7 Self-Service Help Center

Telisma offers a comprehensive online Help Center accessible 24/7. It includes a wealth of resources such as FAQs, a glossary, product videos, and interactive walkthroughs, ensuring that clients can find the information they need at any time.

Client Testimonial

"Collaborating with the account managers has been phenomenal. The team has always been responsive, collaborative, and super personable." - Pui Yi Ng (PY), Senior Manager, Market Intelligence, MaRS Discovery District

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Understanding PitchBook Report Methodologies for Fund Returns Data

Overview of PitchBook Fund Returns Data

PitchBook’s fund returns data is sourced primarily from individual LP reports, providing a baseline for estimating activity across entire funds. The return profiles vary among LPs due to factors like fee discounts, commitment timing, and co-investments. This granularity offers valuable insights to industry practitioners but requires addressing discrepancies in calculating fund-level returns.

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PitchBook for Due Diligence: Enhancing Investment Decision-Making

Putting Pitches into Perspective

PitchBook provides unbiased data that not only enhances pitches but also offers a holistic view of companies, funds, and financial sponsors. By using PitchBook, investors can make informed decisions based on comprehensive information rather than a limited snapshot.

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Unlocking Investment Insights with Telisma Limited Partners Data

Comprehensive Limited Partner Data Insights

Telisma provides extensive data on limited partners, allowing users to gain insights into an LP's mandate, target and actual allocations, past and present commitments, and investment preferences. With access to 27,831 limited partners globally, users can explore key information such as assets under management, commitment preferences, mandate information, asset allocation types, investment focus, and location.

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Empowering Business Growth: Telisma Testimonials and Success Stories

Private Market Intelligence

Discover how PitchBook's private market intelligence solutions have created wins for startups and the Italian VC ecosystem. Through detailed case studies, clients like Dexter Braff from The Braff Group have utilized PitchBook to identify potential PE firms interested in sell-side clients. The platform's ability to provide market trends and niche healthcare services insights enhances decision-making for businesses.

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PitchBook CRM Integration: Enhance Client Engagement and Sales Potential

Optimize Client Engagement

PitchBook's CRM integration allows users to access private market data directly within their CRM system. By leveraging this data, users can enhance their outreach content quality, leading to better interactions and improved lead generation.

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