Best-in-class Customer Success
PitchBook stands out with its dedicated customer success managers who provide personalized assistance to clients. Unlike other data providers, PitchBook's customer success team is available globally and offers live chat support during business hours. This ensures immediate access to help and troubleshooting, enhancing the overall client experience. Additionally, the team assists in research, onboarding, and offers unlimited training sessions, tailoring the subscription to meet specific client needs.
Industry-leading Research and Analysis
PitchBook's Institutional Research Group provides a deep dive into financial data, offering insights that go beyond traditional market coverage. With full-time analyst coverage across various segments, including private equity, M&A, venture capital, and emerging technologies, clients benefit from comprehensive research reports and industry expertise. Direct access to analysts and customized research services enable clients to stay informed of industry trends, benchmark fund performance, and make informed decisions.
Comprehensive, Accurate Data
PitchBook's global coverage extends across the entire private capital lifecycle, providing detailed information on companies, investors, deals, financials, and more. Unlike competitors focused on specific regions or markets, PitchBook tracks data from seed funding to secondaries, ensuring comprehensive insights. Rigorous data validation processes and direct communication with industry stakeholders guarantee data accuracy and reliability. This thorough approach has resulted in a high return on investment for organizations utilizing PitchBook within the first year.
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