Thales Helicopter Support & Services Overview
Thales, a leader in avionics systems, offers comprehensive support services for helicopter avionics systems directly from the original manufacturer. Their services include spare parts distribution, test, repair, and overhaul, 24/7 advance standard exchanges, technical support, obsolescence management, training, database distribution, retrofits, upgrades, and documentation. The range of services aims to enhance the operational efficiency and reliability of helicopters by ensuring they are equipped with the latest avionics technology and supported globally.
Benefits of Thales Support Services
Customers utilizing Thales support services benefit from 24/7 AOG support, repair centers that are Part 145 certified, and support available worldwide. Repair centers are strategically located in Orlando (FL, USA), Sao Paulo (Brazil), Châtellerault (France), Milan (Italy), Beijing (China), and Singapore, ensuring quick and efficient service. Thales' support services offer premium solutions that include standard services, premium services, test, maintenance, and repair options, equipment availability, inventory management, technical support, training, retrofits, upgrades, and obsolescence management.
Thales Flexible Maintenance Solutions
Thales has developed flexible maintenance solutions to help customers control maintenance expenses and improve budget forecasting. These solutions include tailored maintenance service contracts such as time and material, flat rate, or Parts-By-the-Hour (PBH) contracts based on operational requirements. Thales' expertise as an Original Equipment Manufacturer ensures that customers receive top-quality avionics products and programs for their helicopters, ranging from conventional instruments to advanced avionics systems like the MEGHAS® avionics suite and TOPDECK® avionics suite.
Avionics Products and Programs by Thales
Thales excels in providing, maintaining, and upgrading helicopter avionics systems, including conventional instruments, electronic engine control units integrated in Safran Helicopter Engines' FADEC system, the Integrated Electronic Standby Instrument (IESI), MEGHAS® avionics suite, and TOPDECK® avionics suite. The company holds unparalleled experience and expertise in delivering avionics solutions that cater to the diverse needs of helicopter operators, ensuring optimal performance and safety.
Thales PartEdge Platform
PartEdge by Thales is a secure digital platform designed to streamline maintenance operations for fixed-wing and helicopter customers. It offers services like AOG support, advanced standard exchanges, repair follow-up, and repair quotation approval, making maintenance processes more efficient and convenient. By leveraging digital solutions like PartEdge, customers can optimize their maintenance procedures and enhance the overall operational effectiveness of their aircraft.