Welcome to Knowledge Base!

KB at your finger tips

Book a Meeting to Avail the Services of Tiledesk overtime

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Tiledesk

(Go to Product)

Empowering Innovation and Collaboration with Tiledesk Open Source Community

Join the Passionate Community of Innovators

Tiledesk offers a vibrant open-source community where individuals worldwide come together to share their passion for messaging, live chat, chatbots, AI conversational platforms, and more. By joining this community, you can connect with like-minded individuals, collaborate on projects, exchange technical experiences, and stay up-to-date with the latest trends in the industry.

The Power of Open Source

Tiledesk is committed to open source from its foundational code, fostering innovation, standardization, and global collaboration among developers. This approach not only accelerates the pace of innovation but also promotes knowledge sharing and the collective advancement of technology. With transparency and accessibility at its core, Tiledesk empowers developers to build customizable solutions while contributing to the broader community.

Flexibility and Customization

One of the key advantages of Tiledesk is its modular and highly customizable nature. With easy integration capabilities through Open APIs and Webhooks, Tiledesk seamlessly adapts to your specific requirements. Whether you need to tailor the platform to fit your unique use case or incorporate it into existing systems, Tiledesk provides the flexibility and freedom to customize the solution according to your needs.

Control and Security

In a world where data privacy and security are paramount, Tiledesk puts you in control. By hosting an on-premise version that can be installed on your servers or private cloud, Tiledesk ensures that you have full autonomy over your users' data and conversations. This level of control not only enhances security measures but also minimizes exposure to cyber threats, giving you peace of mind knowing that your data is safeguarded.

Community Support and Engagement

Tiledesk's dedication to community support is evident through its active forum where users can troubleshoot issues, share insights, and seek solutions collectively. Whether you encounter a new challenge or wish to contribute to the community's knowledge base, the forum serves as a hub for fruitful discussions and problem-solving. Tiledesk encourages collaboration and continual learning within its open-source community.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book a Meeting to Avail the Services of Tiledeskovertime

Effortless CRM Integration with WhatsApp Business API: The Success Story of a Rapidly Growing Startup

The Client's Needs: WhatsApp Business API CRM Integration

Steen opslaan, a global real estate crowdfunding platform based in London, raised over $4 million in funding over the past 6 years. They sought a business messaging solution to communicate with their international clients via WhatsApp and their website. Their specific requirements included integrating WhatsApp via their Business account on Twilio, live chat integration on their website, standard responses for quick replies, and a mobile app for their sales team's on-the-go accessibility.

Read article

Enhancing Customer Interactions with Tiledesk Chatbot Conversation Flow Templates

Understanding Chatbot Conversation Flow Templates

Chatbot conversation flow templates are pre-defined structures that guide interactions between users and chatbots. These templates streamline customer service, enhance engagement, and facilitate sales, creating a personalized touch in conversations.

Read article

Empower Your Conversations with Tiledesk's Adaptive Multichannel Chatbot Design

Streamlined Conversation Design

Tiledesk's adaptive multichannel chatbot technology simplifies the conversation design process by providing ready-to-use actions in the Design Studio. Users can easily drag and drop components, allowing the chatbot to seamlessly adapt to different platforms while maintaining the conversation flow.

Read article

Revolutionize Lead Generation with Tiledesk

Proactive Customer Engagement with AI Chatbots

Tiledesk empowers businesses to engage customers proactively by providing tailored product recommendations through AI Chatbots. These GPT-powered bots support upselling and cross-selling, driving revenue growth and transforming websites into efficient sales machines.

Read article

Enhancing Business Operations with WhatsApp Chatbot Integration

The Power of WhatsApp Chatbot Integration

WhatsApp chatbot integration offers businesses the opportunity to enhance customer satisfaction by connecting with clients through the most popular messaging application globally. By integrating WhatsApp chatbots, businesses can streamline communication channels, leading to increased customer engagement and improved team performance.

Read article