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Enhancing Customer Interactions: Tiledesk Customer Success Stories

Transforming Support with AI Agents at Trackting

Discover how Trackting optimized their support staff time by 30% with the implementation of AI agents through Tiledesk. This innovative solution streamlined customer interactions and enhanced efficiency.

Key-One's Ticket Reduction Success

Learn how Key-One, a digital agency based in Milan, revolutionized customer service by reducing 70% of tickets for its customers. By leveraging automated interactions and workflows, Key-One improved customer satisfaction and service delivery.

Premiata's 90% Inquiry Resolution Rate with AI

Explore how Premiata achieved a remarkable 90% inquiry resolution rate with the integration of AI into their customer service operations. This successful implementation ensured a scalable and round-the-clock customer support system.

Officine Carra's Lead Automation Success

Find out how Officine Carra, a renowned industrial vehicle outfitting company, utilized lead automation to increase conversions. By overcoming digital marketing challenges through automation, Officine Carra enhanced its marketing strategies.

Flamond's Flawless Customer Interactions with Tiledesk

Discover how Flamond, an online jewelry store, elevated its customer interactions to match the quality of its products. By utilizing Tiledesk's solutions, Flamond polished their customer service processes to ensure customer satisfaction.

Ecobaby's E-commerce Success with Tiledesk

Uncover Ecobaby's e-commerce triumphs with Tiledesk as they promoted organic and eco-friendly products. With over a decade of experience, Ecobaby utilized Tiledesk to enrich customer experiences and drive sales.

Enhanced Student Interaction at Córdoba University with Chatbot Automation

Learn how Córdoba University optimized student interaction through chatbot automation. By leveraging Tiledesk's solutions, the university streamlined student inquiries, providing efficient and personalized responses.

Boosting Conversion Rates through Automation

Explore success stories on automation like none other and witness how it can elevate your business. Dive into the world of 24/7 chatbot usage and its transformative impact on customer interactions.

Government-Citizen Connection with a New Generation Chatbot

Discover how the government implemented a new generation chatbot to enhance interaction with citizens. Explore the impact of technological solutions in bridging the gap between governance and public queries.


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Effortlessly Integrating CRM with WhatsApp Business API using Tiledesk

Bricksave's Need for WhatsApp Business API CRM Integration

Bricksave, a global real-estate crowdfunding platform, required a solution to integrate their custom CRM with WhatsApp Business API. They aimed to enhance customer service by providing human agents with easy access to customer information and implementing features like WhatsApp integration, live chat on their website, canned responses, and a mobile app for their sales team.

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Transformez votre CRM en un outil WhatsApp Business intégré avec Tiledesk

Le Besoin de notre Client: une intégration WhatsApp Business API CRM

Bricksave, une plateforme mondiale de financement participatif immobilier, voulait communiquer avec ses clients via WhatsApp et son site Web. Ils avaient besoin d'une solution pour intégrer leur CRM interne avec WhatsApp Business, incluant l'intégration via Twilio, un chat en direct sur leur site web, des réponses standardisées, et une application mobile. Tiledesk s'est avéré être la solution idéale pour répondre à ces besoins.

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Enhancing Customer Engagement: WhatsApp Business API CRM Integration

The Importance of CRM Integration with WhatsApp Business API

CRM integration with WhatsApp Business API is crucial for startups and scale-ups looking to streamline customer communication. By importing chats from WhatsApp Messenger into the CRM, businesses can centralize customer interactions, leading to improved efficiency and enhanced customer service.

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Enhancing Customer Engagement with Tiledesk: Stories of Success and Innovation

Trackting's AI Agent Saves 30% of Support Staff Time

Discover how Trackting utilized Tiledesk's AI agent to streamline support operations, resulting in a 30% reduction in support staff time. By implementing AI technology, Trackting optimized customer interactions and improved efficiency.

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Effortless WhatsApp Business API CRM Integration with Tiledesk

Introduction to Bricksave's Need for WhatsApp Business API CRM Integration

Bricksave, a global real estate crowdfunding platform based in London, raised over $4 million in funding in the past 6 years. They sought a business messaging solution to communicate with their international clients via WhatsApp and their website.

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