Tiledesk Privacy Policy: Ensuring Data Protection and Privacy Rights

Tiledesk

Tiledesk Privacy Policy: Ensuring Data Protection and Privacy Rights

Understanding Privacy Rights and Data Protection

Tiledesk's Privacy Policy is designed to ensure that users' privacy rights and data protection rights are respected. It outlines the information collected, how it is used, and shared. The policy is aligned with GDPR 2016/679, providing users with various rights such as the right to be informed, access, rectification, erasure, restrict processing, data portability, object, and protection against automated decision-making and profiling.

Applicability of Privacy Policy

The Privacy Policy applies to all users of Tiledesk's products and services, including visitors, recipients of communications, and customers. If you are using a Third-Party Property that utilizes Tiledesk products, the information collected is subject to the privacy policy of the Third-Party Property owner.

Data Controller

Tiledesk SRL, with its registered office in Soleto, Italy, is the Data Controller responsible for managing the data collected. The Privacy Policy encompasses Tiledesk's websites and services, referred to as the 'Products,' ensuring transparency in data handling and processing.

Information Collection

Tiledesk collects different types of information related to user interaction with the products. This includes registration and contact information, payment information, technical data, usage information, location information, interactions on third-party platforms, and other relevant data. The collection and processing of this information are based on Tiledesk's legitimate interest and service agreements.

Customer Data Processing

Users can submit various types of data, known as Customer Data, for hosting and processing purposes. This may include billing information, personal details of end-users, and communications data. Tiledesk processes and stores Customer Data to fulfill the Customer Agreement and provide seamless communication for sales, marketing, and support teams.

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