Revolutionize Customer Engagement with Twixor's Omnichannel Campaign Management Platform

Twixor

Revolutionize Customer Engagement with Twixor's Omnichannel Campaign Management Platform

AI-powered Omnichannel Campaign Management Platform

Twixor offers an AI-powered omnichannel campaign management platform that enables users to create customer journeys and deploy personalized marketing campaigns at scale. With this platform, businesses can improve revenue generation by up to 760% through segmented campaigns. By creating top funnel journeys and dialogues based on customers' past preferences, companies can enhance customer experience, drive brand loyalty, and acquire valuable customer insights.

Omnichannel Experience Across Channels

With Twixor's platform, users can build engaging customer journeys that span across various channels such as WhatsApp, Google Business Messages, FB Messenger, Telegram, and Instagram. The visual design builder equipped with API connectors allows for seamless synchronization of customer data, enabling businesses to deploy and broadcast campaigns on user-preferred channels. Features like drag-and-drop journey builder, rich buttons, API, delay & decision nodes, and message templates enhance the omnichannel experience.

Personalized Messaging for Better Engagement

Twixor enables businesses to engage consumers with rich and personalized messaging. Users can automate updates, share product catalogs, and customize the messaging experience to drive better engagement. By delivering responses based on users' intent and comprehensive data, businesses can make conversations more meaningful. Features like customizing message templates, adding dynamic rich cards, sales content, asset management, and multiple buttons contribute to effective engagement strategies.

Campaign Analytics for Performance Insights

The platform provides comprehensive campaign analytics that offer insights into performance metrics right from the first message. Users can track and analyze key metrics such as messages sent, delivered, and read, average wait time, buttons performed, and open rates. With an all-in-one dashboard, businesses can manage their entire campaign from a centralized location, allowing them to drive sales, engagement, and understand overall campaign performance easily.

Tailored Campaigns for Enhanced Customer Experience

Twixor enables businesses to run campaigns with personalized messages, recommend the right products, and target users based on their behavior for better leads and higher customer experience at scale. By automating campaigns and reaping business values across industries, companies can enhance customer engagement and multiply sales and conversions. Industries like banking benefit from specialized chatbots that provide a differentiated customer experience on platforms like WhatsApp.

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