Automate Customer Support with AI Chatbots
Twixor offers a cutting-edge solution to automate up to 80% of customer queries using Intelligent AI Conversational Bots. By leveraging Conversational AI, businesses can streamline support processes, reduce response times, and enhance customer satisfaction.
Enhance Customer Engagement and Support Outcomes
With Twixor's Conversational AI, businesses can amplify customer engagement across various sectors, leading to higher returns. By providing personalized and efficient support, businesses can build stronger relationships with customers, resulting in improved loyalty and satisfaction.
Front-Desk & Technical Support
Twixor enables businesses to provide seamless front-desk and technical support to customers. Whether it's sharing information on service availability, assisting with appointment bookings, or troubleshooting issues, the AI Chatbot offers a user-friendly experience, enhancing customer satisfaction.
Conversational Commerce for Increased Customer Value
By embracing Conversational Commerce, businesses can deliver superior support services, driving conversation-led customer experiences. This approach not only reduces response times but also maximizes cross-conversion and sales opportunities, ultimately boosting the overall customer lifetime value.
Empower IT Help-Desk Support with AI Automation
Twixor's Intelligent AI Chatbot streamlines IT help-desk support by automating employee IT issues and customer service requests. This automation accelerates issue resolution, provides faster responses to end-users, and enhances overall operational efficiency for businesses.
Optimize Ticket Management and Workflow
Twixor's AI-powered ticket management system offers hyper-personalization, allowing businesses to categorize and automate incoming tickets based on intent. By streamlining ticket workflows and enabling self-service options, businesses can maximize operational efficiency and enhance customer satisfaction.
Access to Multichannel Campaigns and Marketing Templates
Businesses can run multiple campaigns across various channels such as WhatsApp, Google Business Message, Telegram, and more, using Twixor's customizable marketing templates. This multichannel approach facilitates seamless customer engagement, personalized interactions, and increased brand visibility.
Drive Customer Onboarding and Resolutions with Automation
By automating repetitive tasks like password resets, account unlocks, and customer onboarding processes, Twixor allows businesses to simplify requests from a single window. The AI-powered automation streamlines ticketing, enhances customer onboarding experiences, and ensures timely issue resolution.
Stay Informed with Real-Time Notifications and Knowledge Sources
Twixor provides access to a wide range of knowledge sources and real-time notifications on approvals. This ensures that businesses stay informed about critical updates, approvals, and customer requests, enabling them to deliver efficient and proactive customer support.
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