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Revolutionizing Telecommunications with Deutsche Telekom's UneeQ Digital Humans

Enhancing Customer Experience

Deutsche Telekom has leveraged UneeQ's digital human assistants to provide a personalized and engaging customer service experience. With the implementation of AI-powered digital humans, Deutsche Telekom has seen remarkable improvements in its key metrics, including a 5.6x increase in conversion rate, a 9% reduction in cart abandonment, and an impressive 4.2/5 overall customer rating.

AI-Powered Support

The digital human assistants at Deutsche Telekom act as guides for customers, answering queries, offering recommendations, and assisting in product selection. These AI assistants are designed to embody the brand identity of Deutsche Telekom, speaking in a natural German language and providing 24/7 support. By having knowledgeable and empathetic AI-powered support, customers feel confident and informed in their purchasing decisions.

The Evolution of Digital Humans

Deutsche Telekom's digital human journey began with Selena, followed by Max, and most recently, Pia. Selena specializes in explaining home broadband options, while Max serves as a friendly AI assistant on the Telekom website and app. Pia, the newest addition, offers empathetic support to customers navigating Deutsche Telekom's services. These digital humans have successfully bridged the gap between customers and complex product choices, showcasing the brand's commitment to innovative customer service.

Trusted by Leading Brands

Deutsche Telekom's UneeQ digital humans have gained recognition and trust from leading brands worldwide. The innovative use of AI technology to enhance customer service and support has set a new standard in the telecommunications industry. With testimonials from industry experts like Daniel Garcia Catalan, the impact of UneeQ digital humans on customer experience and engagement is evident.


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Enhancing Digital Healthcare with UneeQ's Empathetic AI Solutions

Revolutionizing Healthcare with AI

UneeQ's digital humans play a vital role in revolutionizing healthcare by maintaining care, support, and friendliness in AI interactions. As the healthcare sector increasingly shifts towards virtual platforms, UneeQ's AI health coaches, triage assistants, and dietary advisors ensure that patients receive empathetic and humanized care through technology.

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Enhancing Customer Experiences with UneeQ's Digital Human Technology

Revolutionizing Customer Interactions

UneeQ offers a cutting-edge digital human technology that revolutionizes customer interactions. By integrating lifelike digital humans into various platforms, businesses can provide a human touch to their customer journey, enhancing engagement and creating memorable experiences.

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Revolutionizing Experiences with UneeQ Digital Humans

Enhancing Customer and Employee Experiences

Digital experiences play a crucial role in the success of any organization, affecting customer retention and employee engagement. UneeQ's digital humans offer a solution to improve these experiences.

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Empowering Responsible AI with UneeQ

Ethical Digital Human Design

UneeQ is dedicated to promoting ethical and responsible digital human design to enhance human interactions positively. By adhering to a set of AI ethics and values, the platform aims to ensure that its solutions contribute to the betterment of society rather than causing harm. This commitment underscores their belief that AI ethics are pivotal in fostering trust and building sustainable relationships with users.

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Revolutionizing Retail with UneeQ: Singtel's Digital Human Solution

Introduction to Singtel's Unboxed Stores

Singtel's Unboxed stores in Singapore offer futuristic pop-up retail experiences powered by 5G technology. These state-of-the-art stores provide customers with a unique and engaging shopping experience.

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