UneeQ AI Solutions for Qatar Airways: Transforming Customer Experience

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UneeQ AI Solutions for Qatar Airways: Transforming Customer Experience

Curated Travel Experiences, Embodied by AI

Discover how Qatar Airways leverages Sama 2.0, an immersive conversational AI by UneeQ, to enhance customer experience and elevate service standards in the aviation sector.

Client Overview: Elevating Customer Experience

Learn about Qatar Airways' prestigious history as an eight-time winner of the World's Best Airline award, its innovative use of technology, immersive experiences like the Qverse, and commitment to providing top-notch customer service.

Scaling Customer Experience Digitally

Explore how Qatar Airways extends its world-class service from flight to destination planning and beyond, with the help of digital human AI like Sama, ensuring personalized and engaging interactions at every touchpoint of the customer journey.

Meet Sama: The AI Cabin Crew

Introducing Sama, the first AI-powered digital human cabin crew member designed to interact with customers naturally and intelligently. Discover how Sama enriches customer conversations, suggests destinations, and even assists in flight booking through engaging dialogues.

About Sama: The Digital Embodiment of Hospitality

Get to know Sama, whose warmth and storytelling abilities reflect the Middle Eastern spirit. From sharing cultural heritage to recommending travel experiences, Sama's origin story embodies the essence of hospitality and creates profound connections with passengers.

Trusted by Leading Brands: Qatar Airways Testimony

Witness how Qatar Airways values authentic interactions with passengers through Sama. Babar Rahman, Vice President of Marketing, highlights the significance of personal connections to enhance customer engagement and deliver exceptional services.

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The UneeQ Learn Hub is a curated space where individuals can explore and delve into the realm of digital human technology. This platform offers a comprehensive collection of resources, including blogs, webinars, case studies, and ebooks, to educate and inform users about the latest trends, innovations, and solutions in the field.

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