All-in-One Pharmacy Sales Solution
Veeva CRM offers a comprehensive solution for consumer health companies to ensure process compliance, streamline field execution, and enhance customer engagement. From territory planning to visit preparation, execution, and closure, Veeva Vault CRM capabilities support every step of the sales process, enabling seamless operations and driving sales efficiency.
Order Management
Maximizing sell-in at pharmacies is made easy with Veeva CRM's order management feature. Providing insight-led offline order negotiation, reps can efficiently capture, price, discount, and process orders for single or multiple products directly at the point of sale. This enables reps to streamline the ordering process, leading to increased sales and customer satisfaction.
Inventory Monitoring
Veeva CRM allows representatives to capture inventory and shelf display information at the point of sale, optimizing product visibility and ensuring optimum consumer selection. By monitoring inventory levels in real time, reps can make informed decisions to enhance product placement and drive sales.
Detailing and Product Education
With Veeva CRM, reps can effectively detail brand efficacy, aid negotiation, demonstrate marketing investments, and educate pharmacists about the products they represent. This personalized approach helps bring products to life, increasing understanding and promoting sales in the competitive consumer health market.
Contract Management
Building long-term partnerships with pharmacies is vital for consumer health companies, and Veeva CRM supports this through contract management capabilities. Whether negotiating contracts for sales targets or in-store product placement agreements, Veeva CRM enables seamless contract negotiation and management, fostering strong relationships with pharmacy partners.
Customer-Centric Engagement
Veeva CRM facilitates customer-centric engagement by enabling coordination across sales, medical, and marketing teams to provide a 360° view of customer interactions. With a single application, companies can deliver and track compliant brand messaging throughout the customer journey, ensuring personalized and timely interactions that drive customer loyalty and satisfaction.
Improved Performance Management
Through data-driven decision-making supported by Vault CRM capabilities, Veeva CRM empowers companies to make informed choices for improved performance. Leveraging KPI dashboards, manager-accompanied visits, and coaching reports, companies can identify areas for improvement and drive sales effectiveness in the consumer health sector.
Multichannel Content Management
Veeva CRM enables companies to create, review, and distribute compliant content at scale through a single solution integrated with Vault CRM. By automating content distribution and ensuring compliance, companies can efficiently manage multichannel content to engage with customers effectively across various touchpoints.