Verint Intelligent Virtual Assistant Support Solutions

Verint Intelligent Virtual Assistant

Verint Intelligent Virtual Assistant Support Solutions

Welcome to Verint Support Page

Verint offers comprehensive support solutions for its Intelligent Virtual Assistant. Customers can access support services during standard plan hours, excluding Verint holidays. For 24 x 7 plan users, the same contact information applies for after-hours support.

Customer Engagement Solutions Support Hours

Verint provides support across all regions through different contact methods. Customers in the Americas can reach support via phone at +1-888-983-7468 (Toll-Free) or +1-770-754-1870, or via email during Monday to Friday, 8 am to 8 pm ET. Similarly, EMEA, Australia/New Zealand, Japan, North Asia, ASEAN, India, and Israel have dedicated phone numbers, emails, and support hours for customer assistance.

Fraud and Security Solutions Support

Verint's Fraud and Security Solutions are backed by a robust support system. Users can access resources, training, RMA guidelines, and support plan summaries for assistance. Additionally, through Verint Connect, a specialized area for Fraud and Security Solutions can be accessed with additional login requirements. For EdgeVMS Product Support, customers in North & South America, EMEA, and APAC regions have specific contact details and support hours for creating cases.

Company Overview and Legal Information

In addition to support services, Verint also provides insights into its company overview, news, investor relations, careers, and global locations. Customers can find detailed legal information regarding Verint's terms of service, privacy notice, cookie policy, UK Modern Slavery Act compliance, intellectual property, and accessibility statement on the website. The company is committed to transparency, compliance, and customer satisfaction.

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Elevate Citizen Experiences with Verint Intelligent Virtual Assistant

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Maximizing Customer Engagement with Verint Intelligent Virtual Assistant

Tailored Solutions for Customer Engagement

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Overview of Verint Intelligent Virtual Assistant

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Transform Your Business with Verint Intelligent Virtual Assistant

Harness the Power of Behavioral Data

Verint Intelligent Virtual Assistant empowers your business leaders, analysts, and developers by harnessing the power of behavioral data. With this solution, you can quickly identify key trends and anomalies within your data to make informed business decisions.

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Enhancing Customer Experience with Verint Intelligent Virtual Assistant

Unified CX Data and Deep Analytics

Verint Intelligent Virtual Assistant offers a comprehensive solution that gathers unified customer experience (CX) data from all sources in various formats. By providing deep analytics, it enables businesses to gain valuable insights and drive automated actions to improve CX.

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