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Enhancing Surgical Program Efficiency with Da Vinci AI Services and Support

Comprehensive Da Vinci Care Plans

Da Vinci offers a range of care plan options to support your surgical program. Whether you opt for Da Vinci Complete Care, Premium Care, or Essential Care, each plan includes an experienced support team, connectivity, maintenance, and access to an online portal. These plans ensure system uptime and efficient operations.

On-Demand Expert Assistance

With Da Vinci's care plans, you have 24/7 access to technical support and responsive field service engineers. Through remote access and real-time diagnostics, issues can be rapidly identified and resolved over the phone, minimizing downtime and ensuring seamless operations.

Proactive Services and Maintenance

By monitoring your system and collecting performance data from millions of procedures, Da Vinci can maintain peak performance and deliver over 99% uptime globally. This proactive approach prevents disruptions during surgeries, enhancing overall operational efficiency.

Operational Support and Consulting

Da Vinci's support services extend beyond technical assistance to include operational optimization. From utilizing program data to training staff in sterile reprocessing, these services aim to maximize efficiency, drive cost savings, and protect your robotics program investment.

Access to Additional Resources

In addition to the core support services, Da Vinci provides resources like the My Intuitive Customer Portal, OnSite technology for issue resolution, and user manuals for guidance. These tools empower healthcare professionals to manage their inventory effectively and make informed decisions.

Contacting Intuitive Services

For inquiries about Da Vinci Service Care Plan benefits or OnSite technology, you can contact Intuitive Services via email at customerservice@intusurg.com. This direct line of communication allows for quick resolution of any queries or concerns regarding the support services provided.

Safety Information and Disclosures

To ensure safety and proper usage of Da Vinci products, it is essential to refer to the associated user manuals for detailed instructions. Additionally, users can access important safety information, risks, cautions, and warnings on the Intuitive Surgical website. Prioritizing safety enhances the overall effectiveness of surgical procedures.


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Revolutionizing Da Vinci Surgery with Intuitive Hub

Automated Video Capture and Tagging

Intuitive Hub offers a unique automated video recording feature that simplifies the surgical process. With automated start, stop, and bookmarking, Hub eliminates the need for manual setup, allowing surgeons to focus on the procedure. The system intelligently tags key events such as instrument exchanges and Firefly use, streamlining the video recording process.

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Revolutionizing Lung Cancer Care with Ion Robotic Bronchoscopy

Innovative Solution for Early Intervention

Ion, a cutting-edge robotic bronchoscopy platform, revolutionizes lung cancer care by enabling early intervention. Lung cancer demands timely responses, and Ion provides clinical confidence for swift diagnosis and treatment initiation. This platform accelerates the impact of programs, ensuring patients receive crucial answers promptly.

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Revolutionizing Healthcare with Vinsi AI

Innovative Robotic Surgery Solutions

Vinsi AI offers a range of innovative robotic surgery solutions to healthcare professionals, providing state-of-the-art systems, software, instruments, and cutting-edge technologies. These advancements in robotic-assisted surgery enhance precision, efficiency, and outcomes for various medical procedures.

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Vinsi AI: Revolutionizing Lung Nodule Biopsy with Robotic Bronchoscopy

Advanced Diagnostic Yields

Vinsi AI's Ion integrated with mobile cone-beam CT offers a groundbreaking 90% approximate diagnostic yield, as defined by ATS/ACCP, ensuring accurate results for pulmonary care teams.

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Revolutionizing Surgical Innovation with Da Vinci SP

Introduction to Da Vinci SP

Da Vinci SP is a remarkable single-port robotic surgical system designed to advance surgery to new heights. With the ability to deliver robotic-assisted surgery through a single port, this system opens doors to a new era of surgical innovation. Its unique patient cart design, optimized instruments, and advanced vision capabilities empower surgeons to perform procedures of varying complexity.

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