24/7 Customer Support
Worldpay offers comprehensive support for merchants, ensuring that help is available round the clock. Whether you need assistance with the iQ platform, your standalone terminal, or if you are a small business, you can rely on Worldpay's payments team for prompt and effective support. You can reach the customer support team at 1-866-622-2390 at any time, providing you with peace of mind knowing that expert help is just a phone call away.
Access to Online Self-Service Portal - Worldpay iQ
With Worldpay's online self-service portal, Worldpay iQ, managing your account has never been easier. Through this portal, you can conveniently log in to access a range of features, such as viewing transactions, reviewing settlements, and checking your monthly bills. This user-friendly platform empowers you to take control of your account, streamline your operations, and make informed decisions based on real-time data.
Comprehensive Support Resources
Worldpay's Knowledge Management Center is a valuable resource for merchants seeking in-depth information and guidance on the products and services offered. By visiting the Center, you can explore detailed how-to guides, learn more about activating your iQ account, and resolve common queries you may have. Additionally, the Center allows you to access a wealth of information on PCI compliance, transaction history, settlement details, chargeback defenses, and much more, ensuring that you have the knowledge and tools required to navigate the world of payment processing effectively.