Quick Access to Customer Quotes
Xtime presents a new feature enhancement allowing quick access to customer quote signatures in the customer profile. This video tutorial showcases the streamlined process, emphasizing the efficiency and ease of use for service advisors and technicians.
Training Tools for Employees
Daniel Watts introduces the audience to Xtime University, a comprehensive platform catering to both new hires and existing employees. This video underlines the importance of ongoing training and skill development using Xtime University's tools, making it an invaluable resource for service departments.
Performance Dashboard Insights
Explore Xtime's Fixed Ops KPI Insights Dashboard through this video tutorial. This dashboard offers a holistic view of scheduling statistics, check-in utilization, inspection data, ASR statistics, sales performance, and multimedia reports, providing service departments with actionable insights to enhance operational efficiency.
Optimizing Service Scheduling Menus
Join Daniel Watts as he shares creative ways to refine service scheduling menus in this video. By optimizing the service menus, dealerships can cater to customer needs effectively and promote service offerings efficiently, ultimately enhancing customer satisfaction and profitability.
Efficient Technician Assignment with Skill Constraints
Learn from Joe Hawkins how to maximize operational efficiency by assigning technicians based on their skillsets through skill constraints. This video tutorial emphasizes the importance of matching technicians with relevant experience to each job, ensuring quality service delivery and customer satisfaction.
Forward-Thinking Strategies for Service Departments
Delve into the winning strategies adopted by forward-thinking service departments in this insightful video. Discover the innovative tactics employed to differentiate service offerings, enhance customer experiences, and drive profitability, providing a competitive edge in the automotive service industry.