Empowering Staff Throughput
Xtime's Inspect solution offers auto dealerships a comprehensive vehicle inspection software that enhances staff throughput with a custom inspection process. By reducing the time spent waiting for approvals through the sharing of pictures, videos, and real-time updates, dealerships can achieve 18% more dollars per Repair Order (RO) per month, translating to an average of $100 additional dollars per RO. This increase in efficiency not only streamlines operations but also leads to higher profits.
Enhanced Shop Control and Performance
With Xtime's solution, dealerships can create a consistent inspection process and improve performance through real-time dashboards and scoreboards. This allows for better monitoring of the entire inspection workflow, leading to enhanced control and efficiency. Technicians can also benefit from mobile access, enabling them to conduct digital vehicle inspections conveniently from their iOS or Android devices, saving valuable time and increasing productivity.
Boosting Approval Rates and Revenue
Online approvals play a crucial role in increasing approval rates and service revenue by providing customers with photo and video repair recommendations directly. This personalized approach not only enhances customer satisfaction but also promotes transparency and trust. Additionally, advanced in-dealership communications facilitate seamless sharing of rich media among staff, improving team efficiency and collaboration. Filtering chats by RO status further enhances communication and workflow.
Driving Revenue with Service Financing
Xtime's Inspect solution also offers service financing options to fuel more dollars per RO. By providing easy-to-approve and flexible financing choices that customers appreciate, dealerships can increase the likelihood of approved services and drive additional revenue. This not only benefits customers by offering convenient payment options but also boosts dealership profitability.
Unleashing the Power of Add-Ons
Xtime's available add-ons, including Enhanced Multimedia, Service Pricing, and Service Tracker, further enhance the inspection process. Enhanced Multimedia helps build trust and transparency with high-quality photos and videos, leading to faster approvals. Service Pricing streamlines ASR creation by aiding in pricing various maintenance activities from a single catalog. Service Tracker improves the customer experience by providing a direct view of vehicle status updates, reducing call volumes and enhancing satisfaction.
Seamless Integration and Real Results
Xtime positively impacts dealerships by integrating with other Cox Automotive solutions and third-party dealer management software. This seamless data sharing creates a cohesive customer experience and builds trust. Real stories and testimonials showcase how Xtime's features have helped dealerships manage service processes efficiently, enhance customer experiences, and drive tangible business results. Users highlight the speed and efficiency gains, as well as the improvement in customer satisfaction and loyalty achieved through Xtime's solutions.
Optimizing Customer Satisfaction and Profitability
Xtime Inspect is not just a tool; it's a strategic asset that optimizes dealership profitability and efficiency. By empowering staff, enhancing control, boosting approval rates, and offering financing options, Xtime drives customer satisfaction and generates higher profits. The solution's seamless integration with other technologies, coupled with real success stories, underscores its effectiveness in elevating service standards and streamlining operations.