Yotpo's Commitment to Accessibility
Yotpo, a global leader, is dedicated to fostering digital accessibility for everyone through its Web Accessibility by Design approach. This comprehensive framework ensures that accessibility requirements are integrated into every phase of development, ensuring a user-friendly experience for all individuals.
Supporting Accessibility
Yotpo goes the extra mile to support accessibility by making it a core component of its mission statement, integrating it into the software development life cycle, appointing an accessibility officer, and providing ongoing training to its staff. This holistic approach ensures that accessibility is not an afterthought but a fundamental aspect of Yotpo's platform and website.
Conformance and Guidelines
Yotpo adheres to the Web Content Accessibility Guidelines (WCAG) to enhance accessibility for individuals with disabilities. The platform aims for compliance with WCAG 2.1 level AA, guaranteeing the best user experience for all visitors. By following these guidelines, Yotpo ensures that its site and onsite components align with global accessibility standards.
Browser Compatibility and Assistive Technology
Yotpo's website and platform are designed to be compatible with the latest browser versions and assistive technologies. This compatibility ensures that users can seamlessly access and navigate Yotpo's offerings using various devices and tools, promoting an inclusive digital experience for all.
Feedback and Complaint Resolution
Yotpo values feedback on its accessibility efforts and encourages users to report any accessibility barriers they encounter on the website. With multiple channels for feedback, including phone, email, and postal address, Yotpo is committed to promptly addressing concerns and providing solutions. In case of formal complaints, Yotpo strives to respond within 5 business days and propose a resolution within 10 business days.