Solving the Problem of Poor User Experiences
In today's digital age, users expect seamless access to applications and services at all times. However, slow performance, downtime, and cyberattacks can have significant consequences on productivity and employee morale. Legacy digital experience monitoring solutions often fall short in providing a comprehensive view across devices, networks, and applications, leaving IT teams blind to critical issues. Additionally, with the rise of zero trust architectures, traditional network monitoring tools are rendered ineffective. Zscaler Digital Experience™ (ZDX) addresses these challenges by offering end-to-end visibility that enables IT operations and service desk teams to proactively monitor and resolve performance issues that impact user and customer experiences.
Key Benefits of Zscaler Digital Experience
ZDX empowers organizations to optimize user experiences across all locations, devices, and applications. By leveraging AI-driven insights, ZDX helps detect and address IT issues before they affect users, leading to faster mean time to resolution and reduced work hours lost to downtime. It offers a single end-to-end view, consolidating multiple monitoring tools and simplifying the monitoring stack. Moreover, ZDX is easy to deploy, requiring only the installation of Client Connector to enable monitoring, providing instant insights to enhance productivity.
Comprehensive Monitoring Capabilities with Zscaler Digital Experience
ZDX enables organizations to monitor user experiences, fix performance issues, track applications, networks, and devices, and gather global insights for informed decision-making. With features like user experience scoring, per-user details, and precise alerts, ZDX offers a holistic approach to digital experience monitoring. It allows organizations to monitor hybrid and remote workforce experiences, ensure optimal UCaaS performance, gain visibility into zero trust networks, and monitor SaaS application SLAs, all while reducing mean time to resolution through AI-powered root cause analysis.
Customer Success Stories with Zscaler Digital Experience
Organizations across various industries have benefited from ZDX, achieving significant improvements in user experiences and operational efficiency. Companies like Molson Coors Beverage Company have seen a drastic reduction in issue resolution times, leading to enhanced productivity. By leveraging ZDX, organizations can drive superior business outcomes and deliver outstanding digital experiences.