Enhanced Customer Experience
Zuppler offers a complete package for online ordering, providing solutions that are fully branded, powerful, and flexible. With a 3-month risk-free trial, businesses can create amazing online ordering experiences for their guests. Studies show that 76% of customers consider a good ordering experience crucial when selecting how to order from a restaurant. Zuppler assists in building delightful ordering experiences that meet and exceed customer expectations.
Customized Branding and Technology
Zuppler's online ordering solution ensures that menus are 100% branded to match businesses' branding guidelines. With Pixel-Perfect Technology™, menus are designed to enhance brand recognition without extensive development fees or delays. The platform is mobile-responsive, allowing customers to easily order food on the go, increasing order volumes. The user-friendly interface provides intuitive order flow across all devices.
Efficient Menu Management
Businesses can effortlessly create and update their menu using Zuppler's intuitive interface. The platform allows for push updates across all channels from a centralized platform, efficient management of modifier groups, and the ability to control specials and discounts based on various parameters such as day, time, and service type. The platform also offers peak order management tools.
Centralized Order Management and Support
Zuppler consolidates orders from all online platforms, including third-party delivery services, into a unified platform for easy tracking and management. The platform offers various order notifications and customized workflows to keep businesses connected to their guests. With 24/7 live customer support, Zuppler ensures that no order is left behind, providing assistance from order placement to post-order satisfaction.
Insightful Analysis and Dynamic Delivery Management
Zuppler provides insightful reports to analyze order patterns, optimize menu offerings, and improve sales strategies. Businesses can evaluate customer loyalty program engagement and discount strategies for better customer retention and profitability. The platform's dynamic delivery management allows for customizable settings and personalized delivery services, including in-house delivery or a dedicated fleet.
Automated Communication and Branded Location Selection
With automated email and SMS notifications, businesses can stay connected with customers throughout the order process. Zuppler's branded location selection page provides a single view of all locations for multi-location restaurants, helping guests find the nearest location effortlessly. The self-onboarding process is streamlined, with simplified billing for greater financial efficiency and security.
Guest Account Management and Enhanced Menu Features
Zuppler's platform offers personalized order dashboards for customers, enabling easy repeat orders and faster checkouts. Customers can save payment methods and addresses for convenience. With menu upsells and deals, businesses can increase check sizes and order volume by highlighting additional food items and offering attractive discounts. The intelligent POS sync feature aligns online and in-house operations seamlessly.