Laptop for Tom Reyes
New staff get a ready laptop on day one
Their logins, apps and access are set up before they arrive.
2 hrsof setup work saved for each new hire
IT service desk
Loops sort every help request, fix the common ones, and leave the hard problems to your team.
A loop that fixes easy help requests and sends the rest to the right team
A ticket is a request for help, like "I can't log in." When one comes in, the loop reads it and looks at how similar tickets were solved before. Then it fixes the problem right away, or passes it to the team in charge of that kind of problem.
- Read the new ticket
- Find similar past fixes
- Fix it, or send it to the right team
- Learn how your team solved it
Password reset for Dana. Fixed in 40 seconds.
45% of tickets fixed with no person needed
More loops for your IT team
Everyday jobs that every IT team does again and again. Each of these loops does one of them on its own.
Maya's design app license
Unused app licenses get handed back
If someone has not opened a paid app in 60 days, their license is given back.
$1,900saved each month on licenses
38 alerts
1 ticket
A flood of alerts becomes one ticket
Warnings from your systems about the same problem are grouped, so one person checks once.
60%fewer repeat tickets
You stay in charge
At first, you check every ticket the loop closes. Once it has shown it gets things right, it only brings you the ones that need you.
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First month
You check every ticket it closes
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Second month
You check only the unusual ones
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After that
You check only what it asks about
We build and run them for you
Pick a loop and the AiDOOS team builds it, runs it, and hands more of the work to the system as the results hold up.